TARIFFS * 

 * Subject to change

Registration

• Registration will be done at Help Desk near Main Entrance.
• A Patient Relations Executive will be at your Help round the clock.
• Please bring your doctor's referral letter while admission, your diagnostic reports, X-rays and list of medications which you are presently taking.
• Referral letter from your employer/insurance company, if part or all of your medical expenses are to be borne by your Employer/Insurance Company.

Advance Amount

• Patients are requested to make deposit for the advance amount at the time of admission itself in order to facilitate our medial and pharmacy staff to gear up to provide the required medication as a part of our organization policy.
• PRE's at the Reception will inform you of the required deposit
• The option of payment may be by cash or major credit cards (Master and Visa).
• No advance is collected from company tie-up patients.

Admission

• The patient or his relative has to duly fill and sign the admission requisition form prior to the admission.
• Information given for admission bears great significance for communication.
• Admission requisition form should be correct as the same will be updated in the HIS and will reflect on all
• Medical Records, Diagnostic Reports, Medico Legal purposes (Legal Admissions to Police Department,
• Report sent to GHMC for census etc) and it will be difficult to make changes at the later stage.
• Patient Relation Team is at your help round the clock to assist your needs and to make your stay in the hospital comfortable and pleasant. Please do not hesitate to ask any queries.
• Corporate Patients are requested to abide for class of accommodation they are eligible for after the submission of authorization letter from their company.
• In case of non-availability of the beds, the registered patients are admitted in the available bed/class and are at later stage will be transferred to the desired class as per the availability.

Consent Forms

• The Team of Doctors admitting the patient will give details about the nature of the disease and the will explain the treatment plan as instructed by the primary consultant.
• The patient/ relative has to sign the consent form prior to the admission and before undergoing any Medical procedures to ensures that the risk involved is properly informed.
• Please do not hesitate to inquire any question, if you find the information provided is inadequate.

• The consultant in charge will decide when to discharge to patient. Patient attendant will be informed about the progress in patient’s health and will inform the discharge time a day in advance.
  
• Your bill will be a comprehensive one, with all charges included, and no payments should be made outside of what is specified.
  
• Details of bed charges, investigations, doctor's visit fees will be shown on your bill. In case you have any queries, the Billing Department/Floors Coordinator will be at your help.
  
• All outstanding bills must be cleared promptly. Every day, you will receive a statement of charges accrued to your account. Your attendant should make the payment on time to facilitate us in providing better care.
  
• The hospital undertakes arrangement for certain companies for credit. Kindly contact the Billing Department/Floors Coordinator for further information

1. Patients are advised not to keep any valuables, jewellery, Mobile Phones and other expensive items with them during their stay at the hospital.
2. Patients/relatives are requested not to promote bribery with any of the staff working at CARE Hospital as they are instructed strictly not accept such things, to keep the moral values and help the poor and needy who can’t afford to do so.
3. Any employee demanding Money should be reported to the Administration Department. (Hospital Administrator's Office/Main Reception – 550/9)
4. We encourage feed back from patients to find out their problems as well as suggestions that they would want to share during their stay in the Hospital. We appreciate your valuable suggestions.
5. Smoking, Chewing tobacco & Consumption of intoxicating drinks is strictly prohibited in the Hospital Premises and any one committing the mistake will be strictly punished.

Do's & Don'ts

• Do keep the hospital clean. Use garbage bins for disposal of waste.
• Do contact the Hospital Administrator's office in case of any problem.
• Do not come in large numbers as it creates overcrowding, chaos and can cause infection.
• Do not smoke, spit or make noise
• Do not bring children below the age of twelve.
• Do not keep valuables in the patient's room.

Information regarding Insurance can be obtained from the Help Desk located at the main entrance. You can request information by contacting our in charge executives at 9396843576 and 9396843577
CARE Secundarabad is empanelled with the following list of Health care Insurance providers.

1. FHPL
2. TTK
3. Paramount
4. MD India
5. DHS
6. Med Assist
7. Med Save
8. Medicare
9. UHC
10. Park Mediclaim
11. e medtek heath solutions
12. genis
13. Raksha Health Services
14. Good Health Plan
15. Heritage Health Services
16. VST
17. Matrix
18. BE Ltd

INFORMATION NOT AVAILABLE

Patient Rights

• To expect protection of patient and family rights during care.
• To expect support for individual beliefs, values and involve the patient and family in decision making processes.
• To expect a documented process for obtaining patient and / or families’ consent exists for informed decision making about their care.
• To expect information and be educated about health care needs.
• To expect information about the expected cost for treatment.