- About CARE
- For Patients
An appointment can be made through:
Please make sure to bring the following:
We aim to see everyone within 45 minutes of the appointment time. However, from time to time, there may be unforeseen delays, due to medical emergencies. We will try to minimize the waiting time and also keep you informed of any delays.
You may approach the respective department with the help of signboards in the hospital or the receptionist/PRE (Patient Relation Executive). The PRE will assist you in consulting the doctor and accessing other medical facilities.
The online enquiry form will help us to understand your situation and respond more helpfully. Your enquiry is forwarded to the appropriate medical professional and you will receive a reply within a few days. You may use the same form to make follow-up inquiries. Sometimes, a phone conversation may be scheduled with you or your family doctor.
We would appreciate it if only one attendant accompanies you – a relative or a friend. They are requested to remain in the waiting areas, unless there are special reasons for them to stay with you during the examination or investigation.
Pack light when you come to the hospital. Take care of your belongings. The hospital is not responsible for any loss or damage to your belongings.
If you are unable to keep your appointment, please tell us, preferably 48 hours earlier.
For new appointments the numbers are: or 1800 108 6666 (Booking & Cancellations)
If you've never visited our hospital, don't worry. We meet hundreds of patients every day. So we have plenty of experience arranging everything from doctor's appointments to pickups & drops.
The CARE Outpatient Centre is a "No smoking area." Patients’ attendants are strictly prohibited from smoking in the hospital premises.
Silence is essential in a hospital. Even minor noises can disturb people who are not feeling well. Visitors and patients are requested to speak softly and avoid making any unnecessary noise. Patients are advised to keep the volume of their television under check. Patients’ relatives are advised not to crowd the area outside the patient room. The hospital staff is under strict instructions to take necessary steps to prevent noise and crowding.
The hospital has parking facilities. Security personnel will guide you to this facility.
Family members and close friends are encouraged to be a part of the care process, whenever appropriate. Their involvement might be something as simple as encouraging the patient to eat or feeding a patient who is not able to eat without help. It may be fluffing a pillow or smoothening the bed sheets to make the patient more comfortable. Above all, involvement means being with the patient. While nurses are happy to provide warm and friendly care, patients, surrounded by their loved ones and close friends, reportedly have a significantly quicker recovery!
Only one attendant is allowed to stay with the patient in the room, at the time of consultation.
Exercise these rights for care without regard to sex, economic status, educational background, race, color, religion, ancestry, national origin, sexual orientation or marital status, or the source of payment. You have the right to:
As a patient receiving care, it is your responsibility to: