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Satisfacción del Paciente

Process driven quality

Ramakrishna CARE has been acclaimed as a brand which has always stood by the expectations of the people. We follow process driven quality system which adheres to international standards and strike a handsome balance between clinical care, safe environment, medication safety, respect for patient's rights and privacy and infection control standards.

Areas where we improved manifold

  • Courtesy of nurses
  • Control de infección
  • Mejora de los protocolos de seguridad
  • Helpfulness of staff
  • Respect for culture or religious needs
  • Addressing staff training needs

Areas where we are improving

  • Reducing Discharge/Admission Time (TAT-Turn Around Time)
  • Cleanliness of Toilets
  • Calidad de la comida
  • Soluciones de Estacionamiento

Lo que SI debes hacer:

  • Do ask your patient's permission to visit before you arrive.
  • Do wash your hands and sanitize them before you touch the patient or hand the patient something you've been touching.
  • Do turn off your cell phone, or at least turn the ringer off.
  • Do leave the room if the doctor or provider arrives to examine or talk to the patient.
  • Please use feedback form or write a special note to appreciate the good work of our staff.

Lo que NO debes hacer con tu retenedor:

  • Don't enter the hospital if you have any symptoms that could be contagious.
  • Don’t stay with the patient for a long time. Keep the visit short.
  • Don't bring outside food/fruits inside hospital for patients/patient's attendants. The hospital serves well balanced vegetarian meals.
  • Do not smoke; consume alcohol and non-vegetarian food in the hospital premises.
  • Don't bring flowers, bouquets for the patient.
  • Don't attempt photography or video shoot in the hospital premises.
  • Do not tip any staff of the hospital in cash or kind.
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