Vijay Sethi is an astute professional offering over three decades of comprehensive experience in the Hospitality & Healthcare Industry.

As a core ‘ hands-on operations’ turnaround and change management specialist, Vijay excels in establishing, implementing, and analyzing ‘Best Practice’ processes across the organization. His expertise is in developing strategies and ensuring effectiveness resulting in Employee Engagement and Patient Experience. 

Vijay Sethi has held management positions in hotels such as The Leela Group of Hotels, InterContinental, Sofitel, and Keys Hotels. He was a management expert in Jet Airways, Thomas Cook India, Asian Heart Institute and Research Centre, Fortis Healthcare, ITC Healthcare Division, and Max Healthcare.

As chief patient experience officer & head of hospitality with CARE Group of Hospitals, Vijay is spearheading a Cultural change through interpretation of the Emotional Quotient in Patient Experience.