Lab reports kiosk: To take patient experience to the next level, COPC has set up a lab reports kiosk, where patients and attendants can print lab reports at no cost, without waiting at the dispatch counter. Several such kiosks are being set up.
Feeding room: A feeding room has been set up, near the Pediatric OPD area, to offer comfort and privacy to nursing mothers. The feeding room is managed by a pediatric nurse.
Prayer room: In response to patient feedback, a quiet space has been designated where patients and attendants from all religions can offer prayers. This move has been appreciated by all.