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CARE Outpatient Centre

Road No.1, Banjara HillsHyderabad-500034

Emergency Call1800 108 6666

The Group’s flagship CARE Hospitals, Banjara Hills, Hyderabad — a super specialty hospital — began patient care delivery at the CARE Outpatient Centre in October 2012. Located in the heart of the city, a km away from the in-patient hospital, it is India’s largest integrated outpatient centre with 65 beds which includes Dialysis Unit, Emergency and Pre/Post operative beds.

CARE Outpatient Centre offers consultation in all super specialties in Hyderabad, with a best-in-class ambience of international standards for the convenience of patients. The hospital is spread across 6 floors, covering a total area of 1,85,000 square feet and offers the best medical care in a facility customized to deliver the highest quality of service.

The CARE Outpatient Centre was formally inaugurated on 4th February 2013 by Late Dr. A. P. J. Abdul Kalam, former President of India. Speaking on the occasion, Dr. Abdul Kalam said, “At the CARE Outpatient Centre I feel compassion and hope for the patient. This is a place which conveys comfort to the ailing heart. CARE Hospitals always strives to serve the people and is silent in its approach.” Dr. Kalam was Chief Mentor for the hospital chain.

The CARE Outpatient Centre offers a wide array of super specialty services at a dedicated facility optimized for outpatient consultation. One of the highlights is ambulatory or day care surgery services, where post-operative observation is uneventful. Such surgeries have become possible due to improved technology and are an accepted method of treatment for many patients, where overnight hospital stay is not required.

The CARE Outpatient Centre is closely integrated with the Group’s flagship in-patient super specialty hospital (with regular shuttle services available), preserving the critical hospitalization link for offering complete and comprehensive care to patients.

Salient features
Designed by professionals with vast experience, keeping patient needs and convenience in mind. Special care has been taken to offer patients and their families’ maximum comfort in an atmosphere unlike that of a conventional hospital.
Services are grouped to ensure proximity for complementing specialties and related diagnostic services to minimize patient movement.
Multiple registration counters on all the floors reduce process time.
Access to the building is through three entrances, each serviced by independent lifts and staircases.
Ample space with wide corridors and areas for circulation allow patients and attendants free, unobstructed movement.

24*7 Pharmacy
The CARE Outpatient Centre has a 24×7 Pharmacy, with qualified and trained pharmacists.

The advantages of the Pharmacy include:

  • No scope of spurious drugs, expired medicines and substitutes
  • Availability of wide range of medicines, surgicals, disposables, ARV, anti-cancer & life saving drugs and general healthcare products
  • Storage of medicines as specified
  • Stocking of drugs as per prescribed temperature standards, thereby retaining their quality and effectiveness
  • Computerized billing system
  • Proper display of batch numbers, price & expiry with no waiting time
  • Availability of health retail & personal care products

Ambulance service
You can reach the ambulance service by dialing 105711 or by approaching the reception. The ambulance is available for use by patients upon prior notification for:

a) Emergencies

b) Transportation to other hospitals for tests not done at the CARE Outpatient Centre

c) For admission into the In-patient CARE Hospitals at Banjara Hills, Hyderabad

Cafeteria
The CARE Outpatient Centre has a cafeteria providing clean and hygienic service. It is equipped to cater to the needs of all patients, attendants and visitors and meet the nutrition requirements, specified by the doctors.

Rehabilitation Unit
The rehab unit at the CARE Outpatient Centre is a professionally supervised program to help patients recover. Education and counseling services help heart patients increase physical fitness, reduce symptoms, improve health and reduce the risk of future problems, including heart attacks. The unit aims to provide comprehensive rehabilitation care on an outpatient, as well as in-patient basis.

Services available:

  • Physiotherapy services
  • Medical evaluation
  • Counseling and education
  • Support and training

Other patient utilities

  • Health retail/Personal care products
  • Wellness unit
  • Optical store
  • Shuttle service at regular intervals for the convenience of patients
  • Dedicated call centre facility for booking appointments (1800 108 6666)
  • Valet parking
  • Shuttle services for patients at regular intervals to and from the In-patient CARE Hospitals, Road no. 1, Banjara Hills, Hyderabad, for the convenience of patients
  • Wi-fi facility

Operation Theatres
The operation theatre complexes provide facilities for vascular surgery, laparoscopic surgery, ENT surgery, orthopedics surgery and general surgery. The CARE Outpatient Centre Operation Suite with 6 state-of-the-art operation theatres, along with 20 beds for post-operative recovery and a 6-bed ICU, are also located here. All the day care services have pre-defined packaged tariffs, so that patients are well informed about all the expenses, in advance.

  • The OT complex is isolated with a sterile corridor and entry is through an air-shower system.
  • The arrangement does not allow harboring of any organisms in the theatre and ICU complex.
  • Each theatre has an independent laminar airflow mechanism with filters to maintain theatre sterility.
  • The complex has state-of-the-art ventilation systems.

ICUs

  • The hospital offers Intensive Care Units with ultra modern equipment and infrastructure provide special care to the patients.
  • Specially trained anesthesiologists and internal medicine specialists manage the ICU. Anesthesiologists are available round-the-clock. The patient-nurse ratio in all the ICUs is 1:1.

Dialysis Unit
The CARE Outpatient Centre’s Dialysis Unit has state-of-the-art computerized machines with very experienced and humane technicians. There is a separate wing for infected cases. The CRRT (Chronic Renal Replacement Therapy) machine is used for critically ill patients. This form of dialysis is well tolerated by haemodynamically unstable patients. The CARE Outpatient Centre also has an active renal transplantation program and performs related donor transplantations. The Nephrology Division provides comprehensive renal care under one roof and aims to be a tertiary care referral centre of international standards.

A 26-bed dialysis unit with both peritoneal dialysis and haemodialysis is also available.

Endoscopy Suite
The CARE Outpatient Centre possesses highly developed, world-class endoscopy equipment to ensuring best treatment to its patients. These diagnostic tools allow treatment using the following therapeutic procedures:

  • UGI Endoscopy — Useful in diagnosing causes of heartburn, difficulty in swallowing, abdominal pain, vomiting, loss of appetite, vomiting blood, weight loss, anaemia, etc
  • Colonoscopy — For diagnosing the causes of rectal bleeding, diarrhoea, constipation, abdominal pain, unexplained anemia, weight loss, etc
  • Dilatation and Prosthesis Placement in relieving swallowing difficulties in oesophageal cancers
  • Argon plasma coagulation to arrest bleeding in peptic ulcers
  • Balloon dilatation to re-establish patency and relieve vomiting in pyloric stenosis
  • Bile duct stone removal and stenting to relieve jaundice
  • Pancreatic duct stenting to relieve pancreatic pain and aid digestion
  • Removal of colonic polyps which cause rectal bleeding
  • Argon plasma coagulation to arrest bleeding in radiation proctatitis

Day Care Units
CARE Hospitals is a pioneer in day care surgeries; the CARE Outpatient Centre offers high quality day surgeries. This is a boon for patients who do not require continuous nursing care or an overnight stay in the hospital. They receive treatment and undergo minor surgeries on an outpatient basis.

Day care surgeries are performed in the following specialties:

  • Orthopedics
  • Obstetrics & Gynecology
  • Plastic Surgery
  • Vascular Surgery
  • General Surgery
  • ENT
  • Ophthalmology
  • Dentistry

Laboratory (Biochemistry, Pathology, Microbiology)
The Department of Laboratory Medicine at the CARE Outpatient Centre offers a wide range of laboratory investigations. It comprises the disciplines of Hematology, Pathology, Clinical Biochemistry and Microbiology. The labs offer qualitative analysis of biological fluids, such as blood, serum or plasma, tissue, urine, stool, etc. to support clinicians in the treatment process.

The laboratories on every floor have state-of-the-art equipment, manned by a team of efficient doctors and technical staff, providing world-class results and quality assurance. All the blood samples of laboratory investigations are collected using the vacutainer system of collection, which avoids contamination and, consequently, any gross error. The laboratories also provide round-the-clock services.

Non-invasive Labs
The Non-invasive Lab is one of the key facilities of the CARE Outpatient Centre. Non-invasive testing allows patients to be examined different techniques, free of the risks and discomforts of injections or other invasive maneuvers. These tests help to diagnose almost all known or suspected disorders and testing can often determine the severity of the problems and need for treatment.

The full range of non-invasive tests available at the CARE Outpatient Centre includes:

  • ECG
  • TMT
  • TEE
  • 2D Echocardiography
  • Stress Echo (DSE)
  • Holter Monitoring
  • Pulmonary Function Test
  • Uroflowmetry
  • Sleep study

Radiology
The Radiology and Imaging unit offers the complete range of diagnostic and image-guided services. A skilled team of specialists, using state-of-the-art equipment, provides safe and efficient imaging services with a human touch.

Laser therapy
Laser therapy is a form of treatment that uses intense beams of light to cut, burn or destroy tissue with utmost precision. The CARE Outpatient Centre is committed to delivering the world’s best and most powerful laser therapy products for pain management and wound healing.

  • Lasers may also be used during the following procedures:
  • Repair of a retinal detachment
  • Treatment of diabetic eye disease (retinopathy)
  • Removal of the prostate
  • Removal of kidney stones
  • Laser surgery of the skin

Patient Experiences